Privacy Policy
Responsible Authority
We are pleased to welcome you to our website. We would like to introduce you to the responsible authority in terms of data protection law:
sensified Solutions GmbH
represented by the Managing Director Berthold Kellner
Hinterer Spielbach 16
72793 Pfullingen
Telephone: +49 7121 7981278
Email: info@sensified.de
General Information
In accordance with our legal obligations, we would like to inform you about the collection and use of your personal data.
When using our website, personal data is collected from you. This can occur through your own inputs, such as your email address. However, our system also automatically collects your data, for example, during each visit to our website. This occurs regardless of the device or software you use to access our website.
All data you enter in our app is provided voluntarily. If you do not provide any data, you will not incur any disadvantages. However, without certain data, we may not be able to provide services or enter into contracts. If such information is required, we will notify you accordingly.
This website collects user’s personal data only within the framework of applicable data protection laws, particularly the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Article 4 of the GDPR.
The GDPR allows data processing in particular in three cases:
- according to Article 6, paragraph 1 lit. a and 7 of the GDPR, if you have consented to the processing of your data; in this privacy policy and in the case of consents according to Article 4, number 11 of the GDPR, we inform you in detail and each time about the purposes and circumstances under which your data will be processed by us;
- according to Article 6, paragraph 1 lit. b of the GDPR, when the processing of your personal data is necessary for the performance of a contract, or for pre-contractual measures taken at your request;
- according to Article 6, paragraph 1 lit. f of the GDPR, where the balancing of interests determines that processing is necessary to protect our legitimate interests; this particularly concerns our interests in analyzing, optimizing, and securing the offerings on our website—specifically the analysis of user behavior, the creation of profiles for advertising purposes, the storage of access data, and the use of third-party providers.
Inventory Data
We collect inventory data to the extent necessary for establishing, implementing, or modifying a contractual relationship (including unpaid contracts) between us and the user. This may include customer master data (e.g., name, address), contact details (e.g., email address, telephone number), and performance data (e.g., ordered services, duration, payment). When establishing the user relationship, we will ask you for these data (e.g., name, address, and email address) and also inform you which information is necessary for the establishment of the user relationship.
Usage Data
We also collect usage data to enable users to utilize the services on our website. These can include: usage data (e.g., visited websites or parts thereof, duration of visit, interest in services), content data (e.g., data entered or uploaded by you, texts, images, sounds, videos), metadata (e.g., identity of your device, location, IP address).
We only combine usage data when and to the extent necessary for billing purposes. Otherwise, we aggregate usage data only in pseudonymized form and only if you have not objected. You can send this objection at any time to the address provided in the “About Us” section or to the responsible authority specified in this privacy policy.
The legal basis for this data processing is our legitimate interests under Article 6, paragraph 1 lit. f DSGVO in der Analyse der Website und Ihrer Nutzung, möglicherweise auch die gesetzliche Erlaubnis zur Speicherung von Daten im Rahmen der Verhandlung eines Vertrages gemäß Art. 6 Abs. 1 lit. b DSGVO.
Hosting Provider
Microsoft Cloud Deutschland
Our website is hosted by an internet service provider. We use the service Microsoft Cloud Deutschland, Microsoft German Online Services Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. We have entered into a data processing agreement with our provider. Under this contract, our provider is obligated to process data according to our instructions. For further information on data processing by our provider, please refer to their privacy policy at https://azure.microsoft.com/de-de/support/legal/privacy-statement/germany/. Die Rechtsgrundlage für diese Datenverarbeitung sind einerseits unsere berechtigten Interessen an einem technisch einwandfreien Online-Angebot sowie der Gestaltung und Optimierung wirtschaftlich effizient, gemäß Art. 6 Abs. 1 lit. f GDPR, and on the other hand our contractual or pre-contractual relationship pursuant to Article 6(1)(b) 1 lit. b DSGVO.
Our provider also stores information called server log files every time the website is accessed; these are data automatically transmitted by your browser. Specifically, this includes:
- your IP address
- type and version of your browser
- hostname
- time of visit
- the page you came from (referrer)
- name of the page accessed
- exact duration of use
- transferred data volume
These data are used only for statistical purposes and do not allow us to identify you as a user.
Initial contact via electronic inquiry
When you contact us electronically (for example, by email, fax, telephone, messenger, etc.), we store and process the data you provide (such as name, contact information, content of the inquiry). This is based on our legitimate interest in effective communication with customers under Article 6(1)(f) 1 lit. a DSGVO and, if the inquiry pertains to the execution or fulfillment of a contract, also under Article 6(1)(b) 1 lit. b DSGVO.
We only disclose these data to third parties to the extent necessary for contract fulfillment (under Article 6(1)(b) GDPR), due to overriding interests in effective performance (under Article 6(1)(f) GDPR), based on your consent (under Article 6(1)(a) GDPR), or if provided for by another legal permission or obligation.
You can request information at any time and at no cost about the purposes of processing, the origin of the data, and to whom they may have been disclosed. You can also request that we correct, delete, or restrict the processing of your personal data. You have the right to object to the (further) processing of your data at any time, as well as the right to data portability and the right to lodge a complaint with the competent supervisory authority.
Generally, your data will only be stored for as long as necessary for the purpose of the respective data processing. Extended storage is possible, especially if it is necessary for asserting our rights, for other legitimate interests, or if there is a legal obligation to retain the data (e.g., retention obligations under tax law, statute of limitations).
Consent
When we ask for your consent to process your data, we will inform you in clear and easily accessible language about the cases for which you are giving your consent. Every consent requested by us is voluntary. Any benefit you seek to obtain through consent is also available to you without consent; just ask us.
Regarding consent, you have the right to withdraw any consent you have given for the processing of your personal data at any time. You just need to contact us without any special form requirements, for example, through our contact form, an email to the address provided in the “About Us” section, or an unsubscribe link (if provided by us). Your revocation does not affect the legality of the data processing carried out up until that point.
Retention Period
Generally, your data will only be stored for as long as necessary for the purpose of the respective data processing. Storage beyond that period is possible, especially if it is necessary for asserting our rights or for other legitimate interests.
For your inventory data necessary for the execution of a contract (including unpaid contracts), this means we will store these data until complete performance or termination of the contractual relationship, as well as until the expiration of the statute of limitations period (typically 2 or 3 years) plus a reasonable additional period for potential interruptions of the statute of limitations.
For your usage data collected during your use of the website, this means we will only store them for as long as necessary for the proper functionality of our website and as long as we still have a legitimate interest in doing so. Statistical information is primarily stored by us in pseudonymized form.
Furthermore, we store your data as long as legally required. This particularly concerns tax-related retention obligations, typically for 6 or even 10 years.
Cookies
Essential Cookies
Based on our legitimate interest in a smoothly functioning online service and its economically efficient design and optimization according to Article 6(1)(f) 1 lit. f GDPR, our website uses cookies and potentially similar technologies such as pixels, web beacons, or tags to enhance your experience, effectiveness, and security while using our services. Cookies are text files that are stored on your computer and save certain data about your user behavior on our site. These can be “session cookies,” which are automatically deleted when you leave our website. Other cookies are stored permanently on your computer until you delete them. This allows us to recognize your browser when you revisit our website and provide you with functions or offers based on your previous usage.
Our website only uses cookies that are necessary for the functioning of the site, and specifically does not use external tracking or advertising cookies.
Your browser allows you to prevent the use of cookies in general or in specific cases. Please check the instructions for your browser to learn more about how to do this. You can also delete cookies according to these instructions that we have listed for you:
For Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer
Blocking cookies can restrict the functionality of our website and other websites you visit.
For more information on this topic, especially on managing, limiting, or disabling third-party cookies and similar technologies, please visit:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
https://www.networkadvertising.org/choices
Data Transmission
Transmission to Third Parties
We dislike spam as much as you do. Therefore, we do not transmit your data to third parties unless legally permitted.
The transmission of customer data can either
- for the fulfillment of a contract, and in this case, according to Article 6(1)(b) 1 lit. b GDPR permitted, or
- due to our legitimate interest in an effective service structure under Article 6(1)(f) 1 lit. f GDPR permitted, or
- due to your consent under Article 6(1)(a). 1 lit. a GDPR, or
- necessary if we are legitimately requested by a government or authority to disclose your data under Article 6(1)(c) 1 lit. c GDPR
If your data is transferred to third parties, this will be mentioned in this privacy policy.
Data transfer to other countries, especially the USA
Our website uses external providers located outside the EU for various functions. In particular, the use of cookies, active JavaScript, and other technologies may result in the processing and storage of your data outside the EU. However, we do not transfer your data to a third country unless the European Commission has determined that there is a similar level of data protection as in the EU, or you have provided us with your informed consent, or we have established standard contractual clauses with the provider to protect your data.
User Rights
You can request at any time and free of charge that we provide you with information about the personal data stored about you. To prevent abuse, personal identification is required for this purpose.
Deletion, Correction, Restriction
You can request at any time that we correct (or supplement) incorrect data, restrict the processing of data, or delete your data. This applies particularly if the purpose of data processing no longer exists, consent has been withdrawn where necessary without another legal basis, or if our data processing is unlawful. We will promptly correct, block, or even delete your personal data to the extent legally permissible.
Objection
The right to object to advertising is governed in our text on consent:
Regarding consent, you have the right to withdraw any consent you have given for the processing of your personal data at any time. You just need to contact us without any special form requirements, for example, through our contact form, an email to the address provided in the “About Us” section, or an unsubscribe link (if provided by us). Your revocation does not affect the legality of the data processing carried out up until that point.
Data Transfer
You can request that we transfer the data stored about you in a machine-readable format.
Complaint
If you believe that our data processing has violated any of your rights, you can file a complaint with the appropriate supervisory authority (hier is a list of authorities).
Changes to the Privacy Policy
If and to the extent that actual or legal reasons compel us to change the privacy policy, we will update this page accordingly. This does not affect the consents you have provided.
Data Transfer
Encryption of Data Transmission
When you enter data on our website, whether in a contact form, during the registration process, when logging in, or for payment purposes, the website where you enter the data is encrypted. This prevents third parties from reading your inputs. You can identify the encryption by the padlock symbol in your browser and the URL beginning with “https” instead of “http.”
Contact Forms
General Contact Form
When you fill out a contact form or send us an email or other electronic message, your information is stored for processing the request, potential follow-ups, or related queries, and is only used for the purpose of handling your inquiry.
Your data is encrypted during transmission to prevent third parties from reading your information while you enter it.
The legal basis for this storage is to ensure our legitimate interests in communicating with interested users, in accordance with Art. 6 Para. 1 f GDPR. 1 lit. The legal basis for this storage is the fulfillment of a contract in accordance with Art. 6 Para. 1 b GDPR, and in the case of inquiries prior to the conclusion of a contract, also our legitimate interests in communicating with interested users under Art. 6 Para. 1 f GDPR. 1 lit. b DSGVO.
Your data will be stored for as long as necessary to process the request, especially as long as the storage is required for the execution of the contract, to protect our rights or other legitimate interests, or if we are legally obligated to retain your data (e.g., due to tax retention obligations).
offer
On our website, you will find a contact form through which you can submit a specific request for a quote for our goods and services. We will ask you for the necessary information as indicated in the form so that we can prepare the quote.
Your data is encrypted during transmission, ensuring that third parties cannot read your data while you input it.
The legal basis for this storage is our legitimate interest in communicating with interested users according to Art. 6 para. 1 lit. f GDPR and in case of contractual inquiries also the storage of contract data according to Article 6(1)(b) 1 lit. b DSGVO.
These data will be stored until you terminate your access by sending an email to the email address provided in the “About Us” section. Afterwards, they will remain stored in connection with the necessary fulfillment of the contract (see section User/Contract Data).
Security Systems
iThemes
On the basis of our legitimate interest in a technically flawless online offer and its design and optimization in an economically efficient manner in accordance with Art. 6 para. 1 lit. According to the GDPR, we use the security plugin iThemes Security, provided by Liquid Web LLC, 2703 Ena Drive, Lansing, MI 48917, USA, to prevent attacks on our website. Login attempts, logout requests, requests for suspicious URLs, changes to page content, and password updates are recorded by the plugin and stored for 30 days to block mass requests and attacks on our website.
Information about your use of this website (including your IP address) is transmitted to a server of iThemes in the USA.
However, we have ensured that your data is transferred to the USA solely based on a contract in accordance with the Standard Contractual Clauses. According to the GDPR and the European Court of Justice, this is a legal basis for the transfer of data to the USA. This is particularly applicable since the U.S. Presidential Executive Order of October 7, 2022.
We have entered into a data processing agreement with this provider, under which the provider processes your data according to our instructions in compliance with the GDPR.
For more information on how iThemes uses your data, please refer to the iThemes Privacy Policy:
https://ithemes.com/privacy-policy/
iThemes cannot be blocked, as this would remove the protection for our website.
Created with the Datenschutz-Generator from https://easyrechtssicher.de
This is our currently valid privacy policy as of 24.07.2023.